Shipping policy
TibAura currently delivers orders to Pakistan and United Arab Emirates, United Kingdom, United States.
Order Processing
Orders are normally processed within [3-5 business days] after payment confirmation.
Orders involving practitioner review or individualized preparation may require additional processing time. Where applicable, we will communicate the expected timeframe.
Delivery
Estimated delivery time is approximately:
Pakistan: [2-4 business days]
Delivery estimates are not guaranteed and may vary because of courier delays, weather, public holidays, incomplete addresses, operational disruptions, or circumstances outside our control.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address and contact number.
TibAura is not responsible for delays or failed delivery resulting from incorrect or incomplete information provided by the customer.
Courier
Orders may be delivered through third-party courier services.
Once an order has been handed to the courier, delivery timing is subject to the courier's operations.
Damaged Packages
If your package appears damaged, tampered with, or materially compromised when delivered, document the condition and contact TibAura as soon as possible at tibaura1@gmail.com.
Failed Delivery
If delivery cannot be completed because the recipient is unavailable, the address is incorrect, or the courier is unable to contact the recipient, additional delivery attempts or charges may apply.
International Orders
If international shipping is offered, the customer is responsible for applicable customs duties, taxes, import requirements, or restrictions imposed by the destination country.
TibAura cannot guarantee that a product can legally be imported into every destination.
Contact
TibAura
Email: tibaura1@gmail.com
Phone/WhatsApp: +923410113905