Terms of service

Effective Date: September 1, 2026

Welcome to TibAura. These Terms of Service govern your use of the TibAura website and your purchase or use of products and services offered through it.

By accessing or using our website, you agree to these Terms.

1. About TibAura

TibAura provides information, practitioner-guided traditional care services, assessments, and/or products as described on the website.

2. Healthcare Disclaimer

Information provided on this website is intended for general informational purposes and should not be treated as a substitute for emergency medical care, diagnosis, or treatment by an appropriately qualified healthcare professional.

TibAura does not represent that information available on the website is suitable for every individual or medical condition.

Do not delay seeking appropriate medical attention because of information obtained from this website.

For emergencies, contact the appropriate emergency medical service immediately.

3. Practitioner Review

Where the website states that information is reviewed by a practitioner, such review is performed according to the applicable practitioner-led process.

Practitioner review does not guarantee a particular health outcome.

Any practitioner providing services through TibAura should hold the qualifications and registration required for the services they provide. The National Council for Tibb states that it is responsible for registration of qualified practitioners of the relevant traditional systems.

4. Assessments

Submitting a health assessment does not automatically establish an ongoing doctor-patient or practitioner-patient relationship unless expressly confirmed by TibAura or the relevant practitioner.

You are responsible for providing accurate and complete information.

5. Products and Formulations

Products and formulations are provided according to their stated description and, where applicable, practitioner guidance.

Do not use a product contrary to its instructions or applicable practitioner guidance.

Do not share individually prepared products with another person.

6. No Guaranteed Results

TibAura does not guarantee that any product, formulation, assessment, consultation, or service will produce a particular health result.

Individual outcomes vary.

7. Orders

An order submitted through the website constitutes a request to purchase. TibAura reserves the right to accept, decline, cancel, or modify an order where reasonably necessary, including where a product is unavailable, information is inaccurate, payment cannot be verified, or fulfilment is not possible.

8. Pricing

Prices displayed on the website are subject to change.

Any applicable delivery charges, taxes, or other fees will be communicated where applicable.

9. Intellectual Property

Website content, branding, text, graphics, images, logos, designs, and other materials are owned by or licensed to TibAura unless otherwise stated.

You may not reproduce, modify, distribute, or commercially exploit such material without permission.

10. Prohibited Use

You must not use the website to:

  • violate applicable law;
  • submit false information;
  • interfere with website security;
  • attempt unauthorized access;
  • misuse another person's information;
  • copy or commercially exploit website content without authorization.

11. Third-Party Services

The website may rely on third-party providers for payments, hosting, analytics, communications, delivery, or other services. Their own terms and policies may also apply.

12. Limitation

To the extent permitted by applicable law, TibAura is not responsible for losses arising from misuse of the website, inaccurate information supplied by a user, unauthorized access beyond reasonable security measures, or circumstances outside our reasonable control.

Nothing in these Terms excludes rights or protections that cannot lawfully be excluded.

13. Governing Law

These Terms shall be interpreted according to the applicable laws of Pakistan, subject to the mandatory rights and protections applicable to the consumer and the relevant jurisdiction.